Shipping policy

Shipping Policy

At Prairie Dust, we aim to ensure that your order is processed and delivered as quickly as possible. Please review our shipping policy below for all the details on how we handle and ship your orders.

Processing Time

• Orders are processed within 1-2 business days (Monday to Friday).

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

• Standard shipping typically takes 3-5 business days for orders within the contiguous United States.

• Please note that shipping times may vary depending on your location, especially during holidays or unforeseen circumstances such as postal delays.

Shipping Rates

• Free Shipping: We offer free shipping on orders of 2 or more products.

• For single product orders, standard shipping rates will be calculated at checkout based on your location.

Order Tracking

Once your order has shipped, you will receive an email confirmation with your tracking information. This allows you to follow your package’s journey to your doorstep.

Shipping Carriers

We currently ship via USPS for all orders. If you have any special requests regarding your delivery or carrier preferences, please contact us before placing your order at info@prairiedustdog.com.

International Shipping

At this time, we only ship within the United States. We do not offer international shipping.

Missing or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at info@prairiedustdog.com. We will work with the carrier to resolve any issues and ensure your order reaches you as soon as possible.

If you have any further questions regarding shipping, feel free to reach out to us at info@prairiedustdog.com. We’re here to help!